Account and sign-in
Use Forgot Password on the sign-in screen to request a reset code. Verification and reset codes expire for your security.
Connect with a partner
Open You, choose Partner, and create or enter an invite. Invite codes expire. Either partner can unlink from the same area.
Privacy controls
Open You, choose Settings, and use the privacy controls to manage sharing preferences, analytics preferences, Ghost Mode, or notification behavior.
Export or delete your data
Open You, choose Settings, then select Export Data or Delete Account. Account deletion is permanent and removes the account and user-owned content from the active service.
Troubleshooting
- Confirm that the device has an internet connection.
- Update to the newest version of Just Us available in the App Store.
- Close and reopen the app, then sign in again if the session expired.
- For missing partner content, confirm that both accounts still show the same active connection.
Contact support
A public support email is being configured. Account deletion and data export remain available directly inside the app.